OVO Customer Connect Community – Cookie Notice
Last updated 28 March 2024
This Cookie Notice explains how STRAT7 - Researchbods use cookies and similar technologies to recognise you when you visit the OVO Customer Connect Community website www.ovocommunity.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and when it visits certain other websites.
Why do we use cookies?
We use first party and third-party cookies for several reasons. Some cookies are required for technical reasons for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our website. Third parties serve cookies through our website for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third-party cookies served through our website and the purposes they perform are described in the table below:
Types of Cookie:
Essential
These cookies are essential to the operation of the website. They include, for example, cookies that enable users to log into secure areas of a website.
Functional
These are used to recognise users when they return to a website. They enable the personalisation of content, the recognition of users and remember user preferences (for example, their choice of language or region).
Performance/Analytical
These types of cookies allow providers to recognise and count the number of visitors and to see how visitors move around their website when they are using it. This assists providers in improving the way their website works, for example, by ensuring that users are finding what they are looking for easily.
Cookies used on OVO Customer Connect Community
| Name of Cookie | Type of Cookie | Who serves this Cookie? | 1st or 3rd party cookie? | Purpose | When does it expire? |
|---|---|---|---|---|---|
| _ovocommunity_session | Strictly necessary | STRAT7 - Researchbods | 1st party | This is a unique token containing your session id, which can be used by ex-plor to access data stored in your session. This is primarily used during the registration process where, for exasmple, we may access additional information to help us display the correct branding for the for site you are registering on. | When the browsing session ends. |
| user_credentials | Strictly necessary | STRAT7 - Researchbods | 1st party | Contains a token unique to you, and the expiry time of your session, after which you will have to log in again. | When the browsing session ends. |
| cb-enabled | Strictly necessary | STRAT7 - Researchbods | 1st party | This cookie is used to record when you have dismissed the cookie alert notice on the application landing page to prevent it re-appearing on return visits. | 48 hours |
| panel_0_%2F*task*2f*id* | Strictly necessary | STRAT7 - Researchbods | 1st party | This records whether you have chosen to show or hide the research tasks panel. | Does not expire. |
| list | Functional | STRAT7 - Researchbods | 1st party | This helps us identify how you have accessed the profiling questionnaire or a survey and is used to help us identify the success of the invite campaign. | When the browsing session ends. |
| Page_# | Functional | STRAT7 - Researchbods | 1st party | Tracks the pages that you have already seen in the community application. | 12 months |
| locale, co, sec, utype, panel_id, decid, brand_id, subsid, urn, fid | Functional | STRAT7 - Researchbods | 1st party | A series of Used to correctly serve up and track your participation in tasks and surveys you have been invited to, including setting the correct language, tracking your progress through a task using your unique identifiers and awarding any associated prize draw entries, rewards or other types of incentives, such as “refer a friend“. | 7 days |
| NID | Essential | 3rd party | We use Google reCAPTCHA to help detect whether you are are a robot or a hooman at registration. | 6 months | |
| _ga[MS2] | Performance/Analytical | 3rd party | A Google Analytics cookie, to help analyse community use. | 12 months | |
| _gat[MS3] | Performance/Analytical | 3rd party | A Google Analytics cookie, to help analyse community use. | When the browsing session ends. | |
| _gat_newTracker[MS4] | Performance/Analytical | 3rd party | A Google Analytics cookie, to help analyse community use. | When the browsing session ends. | |
| _gid[MS5] | Performance/Analytical | 3rd party | A Google Analytics cookie, to help analyse community use. | 48 hours | |
| JESSIONID | Functional | Viddler | 3rd party | Supports video content upload feature and set by Viddler when you upload a video to the community. | When the browsing session ends. |
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information. To amend your cookie preferences, click the icon in the bottom corner your browser, here you can withdraw or change your consent:
How often will you update this Cookie Notice?
We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Notice indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at enquiry@strat7.com.